Privacy Policy
At XELLENCE GLOBAL Inc, we are committed to protecting your personal information and ensuring a safe and secure shopping experience. This Privacy Policy explains what information we collect, how we use it, and how we safeguard it.
1. Information We Collect
We may collect the following types of information when you visit or make a purchase on our website:
Personal information (name, shipping address, email, phone number)
Payment information (processed securely by third-party payment providers; we do not store full payment details)
Order history and customer service interactions
Device information such as IP address, browser type, and usage data
2. How We Use Your Information
We use your information to:
Process and fulfill orders
Communicate updates regarding your order
Provide customer support
Improve our website and services
Send promotional emails (only with your consent)
3. Sharing Your Information
We do not sell or rent your personal information.
We may share data only with trusted third parties who help us operate our website and deliver services, such as:
Payment processors
Shipping carriers
Analytics and security providers
These partners are required to protect your information in accordance with applicable laws.
4. Cookies & Tracking
Our website uses cookies to enhance functionality, improve user experience, and analyze site performance. You can adjust your browser settings to decline cookies if preferred.
5. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or misuse. While no system is 100% secure, we continuously work to safeguard your data.
6. Your Rights
Depending on your location, you may have the right to:
Access or update your personal information
Request deletion of your data
Opt out of marketing communications
To exercise your rights, please contact us.
7. Updates to This Policy
We may update this Privacy Policy as needed. Any changes will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact our support team.